How it works

From opening an account to tracking a parcel to your door.

1. 01

   Open an account and get your suite

   Sign up with your email. Your Limassol address and a suite number unique to you are issued immediately. Before your first outbound shipment we ask for photo ID — we are named on the export declaration, so this is not optional.

2. 02

   Use the address at checkout

   Copy the address from your dashboard exactly: our name on line one, the street, then your suite number. The name is ours so we can collect parcels a courier or the post office holds; the suite number is what tells our warehouse team the parcel is yours, so a parcel without it goes into an unidentified queue and slows everything down.

3. 03

   We receive and log it

   Every parcel is weighed, measured, photographed and checked for damage on arrival. It appears in your dashboard with the photos, usually within a couple of hours of delivery.

4. 04

   Decide what happens next

   Ship it straight out, hold it while you wait for other orders, ask for more photos, have it repacked into a smaller box, or consolidate several parcels into one.

5. 05

   Compare rates and pay

   We quote every service that can carry your parcel, with transit times. You pick. Payment by card, and the customs declaration is built from the contents you have already confirmed.

6. 06

   Track it home

   Tracking appears in your dashboard, and the export paperwork is emailed with the shipping confirmation.